Terms & Conditions

These Terms and Conditions ("Agreement") are made between Sky Vegas (the "Platform" or "Website"), a fully owned subsidiary of Bonne Terre Gaming Limited, and any person accessing the Platform for the purpose of gaming, wagering, or participation in promotions (the "User"). The terms set out below govern your access to and use of the Platform.

Acceptance of Terms

By creating an account with us, you agree to be bound by these Terms & Conditions. If you do not accept all of the Terms & Conditions stated here, please exit the site immediately.

Eligibility Requirements

To use our services, Users must:

• Be at least 18 years old (or such higher minimum age as may be required under applicable law)
• Not have a previous account closed or terminated by us
• Agree to abide by these Terms & Conditions
• Have access to a supported device and internet connection

Minimum Age Requirements

Accessing the Platform is restricted to individuals at least 18 years old. We reserve the right to verify users' ages where required.

Geographic Restrictions

We accept Users from select countries only, as specified below:

• United Kingdom (including England, Scotland, Wales, Northern Ireland)
• Republic of Ireland
• Gibraltar
• Isle of Man
• Channel Islands

Use by individuals resident in countries other than the ones listed above is subject to additional restrictions. Access to our services may be restricted or denied if you are located outside these countries.

Account Registration Rules

To register an account, Users must:

1. Click on "Join/Register" and follow instructions.
2. Provide accurate information as requested during registration (including name, address, email, date of birth, phone number).
3. Accept the terms and conditions stated herein.
4. Choose a unique User ID and PIN.

Identity Verification and KYC

We are committed to ensuring that our platform operates safely for all Users. To prevent financial crime and anti-money laundering risks, we may require additional information from you during registration or at any later stage if needed:

• We may request further identification documents (e.g., utility bills) when setting up your account.
• Proof of age verification is required.

Account Accuracy Obligations

It's the responsibility of each User to maintain accurate and complete details. If there are changes, please update them promptly through "My Account".

Account Security Responsibilities

Users must protect their accounts from unauthorized access by:

1. Maintaining confidentiality over login credentials (User ID, PIN).
2. Reporting any suspicious activity.
3. Not sharing or transferring your account to another User.

Login Credentials and Password Protection

To maintain a secure environment for all Users, we require that passwords are changed at least every 90 days. The use of strong passwords is also recommended by changing characters from the first password to minimize predictability.

Restricted Behaviour

Users must not:

• Create multiple accounts or provide false registration information
• Repeatedly deposit funds using credit cards
• Participate in prohibited activities, such as bonus abuse, fraudulently attempting bonuses on restricted games and claiming bonuses with an account restriction or pending verification

Multi-Accounting and Fraud Prevention

If we have reasonable grounds to believe you are operating multiple accounts, any winnings will be subject to withholding until the issue is resolved. The use of credit cards for deposit and subsequent withdrawals may also incur additional security checks.

Bonus & Promotion Rules

Bonuses offered by Sky Vegas come with specific terms attached:

• Bonuses can only be claimed once per User
• Wagers made on bonuses will have play-through requirements set out in the promotional information
• Winnings from promotions are not withdrawable until all conditions are met

Bonus Abuse Prevention

Abuse of bonus provisions may result in account restrictions, closure or having any related winnings voided.

Deposits & Withdrawals

Users can deposit using various payment methods. Details for deposits and withdrawals vary according to the country where they reside. The most commonly available method is a debit card with minimum RM5 deposits allowed. When requesting funds from your balance, please ensure that your account details are up-to-date before withdrawal.

Verification Before Withdrawal

Before processing any requests or payments related to gambling activity winnings will be subject to verification checks of age and identity compliance with Anti-Money Laundering procedures which might temporarily freeze access until processed successfully. Any further information needed by the service is available upon request in writing from management within 72 working hours.

Processing & Review Procedures

Withdrawals take effect following successful completion of required verifications; please note processing periods are generally two (2) working days for funds to reach you, except when a security check delay affects such procedures. This will depend on several factors like account status and the requested amount.

Responsible Gambling Expectations

We care about responsible gaming practices:

• Users must be aware that regular gambling may lead to problem gambling.
• Set limits before playing with money - deposit or stake limits may help control your spendings and time spent online
• If you're experiencing difficulties related to excessive gambling, we can temporarily suspend or cancel accounts at request.